Privacy Policy

Last Updated: March 28, 2026

At Cyber Canion, we take your privacy with the utmost seriousness. As a cybersecurity agency, we understand the critical nature of data protection and clinical confidentiality. This Privacy Policy describes how we collect, use, and handle your information when you use our services.

1. Information We Collect

We collect information necessary to provide professional cybersecurity and investigation services, including:

  • Personal Identity Information: Name, contact details, ID verification for specific cases.
  • Incident-Specific Data: Digital footprints, account details, and evidence relevant to the cyber incident being investigated.
  • Technical Information: IP addresses, device identifiers, and platform logs necessary for forensic analysis.

2. Use of Information

The information we collect is used strictly for:

  • Providing the requested cybersecurity investigation or consultancy services.
  • Authenticating clients and preventing fraudulent case submissions.
  • Communicating updates regarding ongoing investigations.
  • Complying with legal obligations and standard operating procedures for digital forensics.

3. Data Protection & Security

Being a cybersecurity firm, we implement industry-leading security measures:

  • Encryption: All sensitive digital evidence is stored using AES-256 encryption.
  • Access Control: Strict role-based access to any data involved in investigations.
  • Confidentiality: All Cyber Canion professionals are bound by strict non-disclosure agreements (NDAs).
  • Forensic Standards: Evidence handling follows international digital forensic preservation standards.

4. Data Sharing & Disclosure

We do not sell your data. We only share information in the following circumstances:

  • Legal Requirement: When required by court order or law enforcement agencies.
  • Consent: When you explicitly authorize us to share findings with third parties (e.g., lawyers or platform providers).

5. Your Rights

As a client, you have the right to request access to the data we hold about your case and, where appropriate, request its deletion upon the closure of the investigation (subject to legal retention requirements).

6. Contact Us

If you have questions about this policy or our data handling practices, please contact our Privacy Officer:

Email: help@cybercanion.com

Phone: +880 178 816 6773

Address: 69/C, (1st Floor), Green Road, Panthapath, Dhaka-1205